Tritel Phone Integration

Created by Martin Parkinson, Modified on Sun, 2 Jul, 2023 at 3:18 PM by Martin Parkinson

Tritel Phone Integration

Tritel is a telephone system provider. If you are using Tritel for your telephony then it is possible to get the Influence Professional database to integrate with the phone system and allow dialing directly from within the database.

There is some initial setup (parameters) which need to be set in order to do this, and you will need to speak to Influence in order
to purchase the integration and get the initial configuration completed. However once the system is configured, it is very easy for users to setup the system to allow themselves to dial.

 

1) Login to the database as you normally would using your Login/Password

2) Once logged-in select the [HOME] page at the left of the system, then click the [Connect] button at the bottom left.

3) Enter your Tritel login (normally your phone number) and your password (allocated to you by Tritel).

Click the [Connect] button.

This will store your credentials against your UserID in Influence, and means that on subsequent logins to the database the system will default to the relevant Login/Password for the Tritel telephony system.

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