How To Configure Influence for VoiceNet

Created by Martin Parkinson, Modified on Sun, 02 Jul 2023 at 03:22 PM by Martin Parkinson

For voicenet to work you must have at least version of Influence. You can find which version you are running by clicking HELP at the bottom right.


Voice Net Integration

The following steps should only be attempted once your IP phone system is setup and working independently. (i.e. Successfully achieved a call from a soft or real phone)


Note: voicenet was acquired by 8x8 in2013. You can find out more at 

There are several Parameters that need to be entered into Influence. To do this you need to go into the ‘Maintenance’ tab within Influence. Once there you need to expand the ‘Setup’ section and run ‘Parameters’.


Once ‘Parameters’ opens you need to open the Journals parameter. This is done by either clicking ‘File’ and then ‘Open’ or click the open icon.



You then scroll down the list and select the Journals entry. This list is ordered by the code of the parameter – the code for the Journal parameter JNL.

Once the Journals parameter window opens you will need to go to the Flags tab and find the entry near the bottom with a description of  T’api,X’arios,C’ommand,S’wyx,V’oicenet,Synet’Y.

Journals, Flag(11)
Allow Dialling from Journal
This must be ticked
Journals, Flag(23)
Tapi, Xarios, Command, Swyx, Voicenet, Synety
This should be set to V for voicenet

See below


You now need to enter the server credentials of the phone system into Influence. This is done in the Journals (Set B) parameter. You open this parameter the same way as before. This time the code you’re looking for is JNLB.

This time instead of going to the Flags tab you need to click on the Paths tab. In entry number 1 the default value is This needs to be change to

In entry number 2 you need to enter an API Token value. For example something similar to 66eb3a5911e4dec5f0e609d80a674903. You get your unique API Token from Voicenet.

: voicenet was acquired by 8x8 in2013. You can find out more at 

For more information please contact Influence.

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